There is a nominal fee for our online support ninety percent of our product is knowledge because of this there is a membership fee. We provide this service for all of our system owners for two years from date of system purchase. There are problems that aren't conducive to online help. In order for this service to be effective the system must at the very least boot to safe mode. If the system isn’t booting the user must be very knowledgeable to allow for a chance of success in fixing the problem using online help. Types of problems that have a high chance of success are as follows.

Types of excluded problems
• Abnormal noises
• Stop errors that exclude safe mode
• Power issues
• Some virus/spyware
• Harddrive installation with data backup
• Vista operating system

    The online tutoring service is primarily for C# programming language, but I also have experience in C++. I can also supply help with most office applications. I will provide the following Help to start a Program. Help to complete a Program. I encourage all students to start their program and then send it to me, when they get stuck. Rather than be dependent on a tutor for every thing. I will be available for online chat by appointment only.
     It is also important to start a project as early as posssible. I realize that this is not always possible. I will do everything I can to help you be successful but starting late may preclude a successful finish of a project! ATTENTION ALL COLLEGE OF ST ROSE STUDENTS I WILL ALSO BE AVAILABLE AT THE LEARNING CENTER SIX HOURS A WEEK FOR THE UPCOMING FALL SEMESTER.